PRIVACY POLICY
Effective Date: 2023-03-23
Welcome to Carla-Bianchi.com (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and shared.
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you use our website, powered by WooCommerce on WordPress, we may collect the following personal information:
First and last name
Billing and shipping address
Email address
Phone number
Account login details
We collect this information when you:
Create an account (required to place an order)
Place an order
Contact us
Subscribe to our emails
2. How We Use Your Information
Your information is used strictly for the following purposes:
Processing and fulfilling orders
Managing your customer account
Providing customer support
Sending transactional emails (order confirmations, updates)
Sending promotional emails and newsletters related to our brand
Ensuring website security and preventing fraud
We do not sell or rent your personal data to third parties.
3. Payment Processing
All payments are securely processed by Stripe.
We do not store or have access to your credit card details. Payment information is handled directly by Stripe in accordance with their security standards.
4. Sharing of Information
We only share your data when necessary to operate our business:
With Stripe for payment processing
With Printify for order fulfillment and shipping (name, address, order details)
With our hosting provider o2switch for website operation and data storage
All partners are required to keep your data secure and confidential.
5. Data Storage and Security
Your data is stored on secure servers and protected using:
HTTPS encryption
Secure hosting infrastructure
Restricted access to personal data
While we take reasonable steps to protect your information, no method of transmission over the Internet is 100% secure.
6. Cookies
We use essential cookies necessary for the proper functioning of our website, including:
Account login and session management
Shopping cart functionality
We do not use advertising tracking tools such as Google Analytics, Meta Pixel, or similar technologies.
7. Email Communications
By creating an account or placing an order, you agree to receive:
Transactional emails (order confirmations, shipping updates)
Promotional emails and newsletters related to Carla-Bianchi.com
You may unsubscribe from marketing emails at any time using the link provided in the emails.
8. Your Privacy Rights
Depending on your location (including U.S. states such as California), you may have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your data
Object to certain uses of your data
To exercise your rights:
Registered users must submit their requests exclusively through their member account to ensure proper identity verification and secure processing.
Individuals without an account may contact us by email at privacy@carla-bianchi.com
9. Data Retention
We retain your personal data only as long as necessary to:
Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce our agreements
10. Adult Content Disclaimer
This website is intended for adults only.
By accessing Carla-Bianchi.com, you confirm that you are at least 18 years old.
11. International Users
Although we operate from France, this website is intended for customers in the United States.
By using this site, you understand that your information may be transferred and processed outside your country of residence.
12. Contact Information
Website owner: Carla-Bianchi.com
Address: 3 rue de la Motte, 22550, France
Email: privacy@carla-bianchi.com
13. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
